Our response to COVID-19

At Venue Reading the safety and wellbeing of our guests, as well as that of our staff and service providers and the wider community, is of great importance to us. We are continuing to work with some COVID-19 measures across our venue to help give you confidence during your visit and to help to protect your health and safety.

This information is revised in line with government guidance and may be subject to change before your visit.

We are very much looking forward to welcoming you to our venue.

Visit

We continue to have in place some measures to help keep you and others safe during your time with us here at Reading. Things may still be done differently, but please be assured that we are still dedicated to delivering events to the highest standard.

• Clear signage and floor markings will remain in place within some locations across our campus
• One-way systems continue to be signposted throughout specific areas on campus
• Antibacterial hand gel and sanitising stations remain available at high traffic locations and high-touch surfaces
• Perspex screens remain in place at some key areas
• Our reception team will clean and sanitise the desk on a regular basis and between shifts
• We are a cashless environment so will only take card payments
• The card machine is sanitised regularly by the reception team
• Key cards are sanitised before and after use

While antibacterial hand gel and sanitising stations are available throughout our venue, washing your hands regularly is still crucial.

Face Coverings: We continue to encourage the wearing of face coverings when in crowded places or when moving around inside buildings, in line with the Living with COVID guidance

Rapid Lateral Flow Tests/attendance at Campus:   

You may wish to take a lateral flow test the night before / morning of arrival and continue to test whilst you are with us, if you have access to LFTs. Please do not come to the campus if your test result is positive.   

In any event, if you have any of the main symptoms of COVID-19 (a new continuous cough, a high temperature or a loss or change to your sense of taste or smell) OR you test positive for COVID-19 through a lateral flow or PCR test, you must not attend the event. The guidance continues to be that those who test positive should stay at home and avoid contact with other people where possible. 

The guidance continues to be that those who test positive should stay at home and avoid contact with other people where possible

Meet

To ensure the safety of our delegates, tutors, and staff some of our room capacities have changed based on ventilation. Meeting rooms with mechanical ventilation systems will be set to constant level ensuring the correct circulation of external air flow is maintained.

• Cleaning will take place in meeting rooms between groups
• Hand sanitising gel will be provided in each of our meeting rooms.

Eat & drink

We will continue to adapt our food and drink offering so that we can give you and your guests the possible catering experience suited to your event.


• All high-touch surfaces will be cleaned and sanitised regularly
• Individually pre-packed snacks are available from our menu.

All food and beverages are handled and produced in line with the Food Safety legislation, including allergen management.

Sleep

All our teams are provided with the appropriate products, protective equipment, and support to ensure that every guest receives the highest standard of customer service.

• Guests can pay for bed and breakfast via our online portal, which can be accessed via our website.
• Enhanced cleaning and sanitising will be done between bookings
• In-room information will be available online and an email will be sent in advance of your stay with further details.

Book

Our team will be on hand throughout the planning stages, prompting you when information is required and overseeing your event on the day.

Training, guidance, and support has been provided to our team members to ensure safety measures are taken and government guidelines are met, allowing your events to be delivered to the highest possible standard.

Speak to a member of our friendly team to discuss your requirements and arrange to be shown around or take a Virtual Tour of our venue from the comfort of your workstation, whether that be at home or back in the office.

FAQs

We continue to encourage the wearing of face coverings when in crowded places or when moving around inside buildings, in line with the Living with COVID guidance.

Venue Reading (University of Reading) is already a cashless environment, we ask all guests to pay via contactless technology wherever possible. All major credit and debit cards are accepted across our venues.

If you start to feel unwell with COVID symptoms, please follow the government guidance